Hosting and security
Stable, accurate stock comes first. Here is where Dockyd runs, how your data is kept apart from everyone else's, and who can do what.
Hosted in the UK
Dockyd runs on Microsoft Azure in the UK South region. Your data, including backups, is stored in the UK. All connections to Dockyd are encrypted.
Your own database
Each customer has their own web address, such as yourcompany.dockyd.com, and their own database. One customer's data is never stored alongside another's.
Sign-in
- Passwords and handheld PINs are stored only as a one-way hash, never as typed.
- Two-step sign-in with an authenticator app is available for every office user, and required for admins.
- Repeated wrong passwords are slowed down to stop guessing.
- Handheld logins can only use the handheld screens, and sign out after 15 minutes unused.
- Roles and per-warehouse access decide what each person can see and do.
Audit log
Every change is written to the audit log with the user and the time, including every sign-in, sign-out and failed sign-in. The log is kept for as long as you use Dockyd, so you always have the full history of your stock.
Updates and maintenance
Every customer runs the same version of Dockyd, and updates are made without anyone visiting your site. We plan maintenance outside 07:00 to 19:00 UK time, Monday to Friday, where we can.
Your data
You own the data you put into Dockyd. We only use it to run Dockyd for you, and we never sell it or use it for advertising. If you leave, you can export it for 30 days, then it is deleted. Backups are kept for 7 days.
A&A Technologies LTD is registered with the Information Commissioner's Office, number ZC287555. More detail is in our privacy notice.